Terms of Purchase
At Klavixo, we are committed to providing a secure, transparent, and reliable payment experience for our customers.
To ensure a safe checkout process, all transactions completed on our website are processed in United States Dollars (USD) and protected through trusted payment security systems.
1. Secure Digital Wallet Processing (PayPal)
For additional payment flexibility and security, Klavixo supports PayPal payment services.
When selecting PayPal during checkout, you will be redirected to PayPal’s secure payment environment, where you can complete your transaction through the following options:
PayPal Account Payment Customers with a PayPal account may complete payment using their available balance or linked payment methods.
Guest Checkout Payment Customers without a PayPal account may select the Pay with Debit or Credit Card option through PayPal.
This allows secure card payment without requiring a PayPal account registration.
All PayPal transactions are protected through PayPal’s payment security systems and buyer protection services.
2. Credit And Debit Card Payments
Klavixo accepts major international credit and debit cards, including: Visa Mastercard American Express
Available payment methods may vary depending on your location and will be displayed during checkout.
3. Financial Data Protection Policy
To protect customer privacy and payment security, Klavixo follows strict financial data protection standards.
No Storage of Card Information Klavixo does not collect, access, or store customers complete credit card or debit card information on our internal servers.
Authorized Payment Processors Sensitive payment information is securely transmitted through authorized payment providers that follow industry security requirements.
Encryption Protection Payment information is protected through encrypted transmission technology throughout the payment process.
4. Transaction Security Standards
Every step of your shopping experience, from browsing products to completing checkout, is protected through secure technology.
Our website uses SSL (Secure Socket Layer) encryption to establish a protected connection between your browser and our online store.
This helps protect personal and payment related information during online transactions.
5. Payment Authorization & Billing Issues
If you experience payment issues, including: Card authorization failures Payment declines Billing information errors
We recommend confirming the following: Card validity period Billing address accuracy Available spending limit
If the issue continues, please contact your card issuer or reach out to our customer support team.
Corporate Information Brand Identity: Klavixo
Legal Entity: HAIYING TECHNOLOGY LIMITED
Official Correspondence: service@klavixo.com
Customer Service: +852 47485827
6. Resolving Payment Issues
If your payment cannot be completed, please verify: Your card details are entered correctly Your billing information matches your payment account Your card supports online or international transactions
If you still experience difficulties, please contact our support team:
Email: service@klavixo.com
Customer Service: +852 47485827
We will assist you with payment related questions as quickly as possible.
Postal Address: ROOM C05, FLAT A, 2/F, TONTEX INDUSTRIAL BUILDING, 2-4 SHEUNG HEI STREET, SAN PO KONG, HK